GBC 1988

1988…Windy City Calls…
1988’s Conference on “The Services Industry” convened in Chicago, with Northwestern’s Kellogg Graduate School of Management as our host. Kellogg’s committee, headed by Susanna Bolten, David Garrity, and Karl Spurzem, took competitive leverage to a new high in housing delegates at Kellogg’s Allen Center, a self-contained conference/hotel facility. Keynote speaker Lawrence Weinbach, CEO of Arthur Andersen, opened the event with a dynamic portrayal of the competitiveness, strategic challenges, and global scope of the Service Sector.

1988 Round Table discussions were well represented by a diverse portfolio of service concerns: accounting firms, hotels, restaurant chains, advertising, management consulting, investment banking and health care. And, who could forget the apt panel moderation of Philip (yes, he wrote the book on Marketing) Kotler.


Bright lights, big city…
Kellogg laid down the gauntlet for future Conference hosts with two wonderful evenings of R&R. Friday night featured a wonderful dinner at the Allen Center, many choruses of “Heir Lan Gor”, and a late-night dance. As for Saturday, what would Chicago be without Deep Dish Pizza! The entire group touched down at Carmen’s of Evanston for a veritable orgy of pepperoni, sausage, mushrooms and evil brew. On to Chicago’s famous Second City Review and a sidesplitting evening of comedy, compliments of Dean Jacobs. Follow this with a jaunt to Rush Street (Chicago’s night spot) and you have a sure formula for eventual Hospitality Suite madness (yes, we saw the sun rise).

Attendees from this Conference